Why Cleaner Training is Important
Cleaning is a critical part of any business, in any industry, either directly or indirectly. It is easy to image the consequences that would follow to health if cleaning was so poor, or stopped altogether, in a hospital; but imagine the consequences to any other business where cleaning is an indirect service. Think about how fast the physical appearance of the building would deteriorate and how that impression would stick in your customer’s minds.
Whilst in this case the poor standard of cleaning would not pose a direct health risk, the financial risk through loss of customers could damage to the ‘corporate image’ could be substantial, and lasting.
Having established that cleaning is critical, why is it considered a low priority? Why is training of cleaners (beyond the statutory health and safety training) considered superfluous? We consider it necessary to train cleaning operatives in a wide range of tasks, to give reassurance that they are capable of performing the job to a high standard.
One of the problems is that as a society we don’t treat cleaning as skill and as such we think of cleaning to be of lower status, that is until something goes wrong and all of a sudden cleaning becomes our top priority. Once the problem is fixed, cleaning reduces in priority level in our minds, until they cycle happens again!
As you can see, something should be done to increase the level of cleaning and the standard of which it is carried out, so it’s consistent.