Case Studies

This contract cleaning company first got in touch as they were upgrading their internal systems and were looking for a way of digitalising their training.  As the Managing Director said, “making training consistent and then recording it all, is a very time consuming task for a cleaning contractor”.   Having looked in detail at the MyTraining platform for training their cleaning operatives, and going through it with his operation managers, the team decided to roll the training out to their cleaners. We caught up with the management team after a few months and were blown away by the feedback! “Have now been using the services of My Training, for the last 6 months and found the service and support from the MyTraining team first class. We have a dedicated dashboard, which allows our managers to monitor each employee’s progress with their annual training program. Feedback from our staff, is that they find the system very user-friendly with digital certificates instantly being accessible after completing each training test. We now have better visibility of the status of all our training records for the entire work force, giving us peace of mind in protecting our front-line staff, but also, compliance and safeguarding the…

We were approached by a global facilities management specialist company, who had won a large portfolio of buildings for a global client.  The portfolio included buildings throughout the UK and as part of mobilisation the operations team had a challenge with providing training for their cleaning operatives on the ground.  As the regional cleaning specialist said “giving training to operatives who are based all around the country, working at different times, and then making the training consistent is almost impossible – as part of the contract with the client, we have to provide this and need a way of making it simple” With this challenge, they turned to the MyTraining team and found the solution they so badly needed!  Using the training platform, and subscribing their operatives on to the system meant the operatives would have training delivered to them on their mobile devices in weekly, bite-sized amounts.  This achieved the requirement of making sure training was delivered to all operatives regardless of where they were based in the UK.  As the management said, “it also gives us full visibility in knowing what training has been done, which operatives need some help, and full reporting so we can actually demonstrate…

One of the challenges within the cleaning industry is ensuring high standards of cleaning are consistent throughout every site they manage. This contract cleaner approached us with some concerns about managing the training aspect within their business and the need of simplifying training for all operatives. Having studied options for training, they decided that the weekly bite-size approach would work well for their team and rolled the training out to all staff in 2018. Since that time, take up within the company has been fantastic and it has now become an integral part of the teams system. Performance of each user is monitored on a monthly basis, and the effect on the staff engagement has been a reward to see. Combine this with the record keeping now being online and always up to date and the benefits of the system are felt throughout the whole of the business, with this information being presented with any new tenders.