Overcoming Common Challenges in Cleaner Training: Strategies for Success

Effective training methods improve the efficiency and quality of cleaning operations—laying the groundwork for success. Without a comprehensive training program, your cleaning company risks:

• High turnover rates
• Inconsistent quality standards
• Accidents and injuries

The following guide provides insight into developing and implementing effective training programs. It includes:

• Essential skills required for cleaning employees
• How to ensure adherence to safety regulations
• Best practices for on-the-job training
• Productivity tips for boosting your cleaning service

Essential skills required for cleaning employees

Businesses must hire the right team members before developing a cleaning crew training program. List the following skills as requirements in job descriptions, and ask pertinent questions during the interview process about the applicants':

• Attention to detail → Customers notice when cleaners miss a spot. 
• Time management →  Cleaners prioritize cleaning tasks throughout to finish on deadline. This means knowing how much time to allocate toward each room and task. 
• Physical stamina → Cleaning is a physically demanding job.
• Strong communication → Some customers choose to stay home during their scheduled cleans. Your staff needs to provide outstanding customer service and communicate effectively.
• Team player → Cleaning crews collaborate and work together to achieve success. 
• Product knowledge → Finding someone with prior cleaning experience who knows about cleaning products and tools is a bonus.

MyTraining makes it easy to manage and track your team’s training. The platform sends weekly two-minute video lessons to employees via email, covering essential topics. After each video, employees answer a brief multiple-choice question to confirm understanding. Once training is completed, you’ll receive a notification on the MyTraining dashboard.

This streamlined process helps you quickly see what training has been completed and identify areas for improvement, saving you the time and effort of manually chasing employees or conducting repetitive training sessions.